Information

WMF uses cookies in order to be able to best adapt the website to the needs of our visitors. By using this website you agree to cookies being stored on your computer. Further information: Privacy statement

Payback, vouchers & co

    How can I register for PAYBACK?

    Don't know about PAYBACK yet? - Register for free now. Without changing your shopping habits, you can collect lots of extra points through extra coupons and tailored offers. Want to start benefiting from a WMF PAYBACK card straight away? It's simple and free to order - just use the link below. You will receive your PIN and customer number immediately online, and the card will arrive a few days later by post. You can then use PAYBACK when having goods delivered to Germany.

    REGISTER with PAYBACK now!!


    Why have my PAYBACK points not been credited?

    Please note that PAYBACK points are credited to your account THREE/FOUR weeks after your goods are shipped. If you have not received your points after this period, or realise you gave the wrong PAYBACK number, please contact our Service hotline. PAYBACK points are only given for orders delivered to Germany.


    My voucher code was not accepted

    Please ensure you have entered the voucher code correctly. The voucher code is case sensitive. If you are still not successful, please contact our Service Team.


    Why have I not received a voucher?

    We send vouchers when you first register with "myWMF" and as further incentives for registered WMF users. Simply register with "myWMF" and you won't have to wait long for your first voucher.