Instructions on the right of withdrawal

You have the right to withdraw from this agreement within 30 days without providing a reason for doing so.

The withdrawal period will expire after 30 days on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last item of goods.
To exercise your right of withdrawal, you must inform us

WMF Retail GmbH
WMF Platz 1
D-73312 Geislingen/Steige

Phone: +49 -7331-256-256
Contact form

of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax or email).

You may use
- the attached model withdrawal form, but it is not obligatory.
- and send us the withdrawal form electronically. If you choose to use this possibility, we will confirm the reception of your withdrawal immediately (e.g. via e-mail).
- any other clear statement regarding your withdrawal

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 30 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You shall send back or hand over the goods to us undue delay and in any event not later than 30 days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of 30 days has expired. We will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of Instructions on the right of withdrawal