Shipping and delivery

Where is my parcel?

Delivery usually takes 1-2 working days. In exceptional cases, delivery may be delayed by a few days. You can track the delivery using the DHL shipment number found in your shipment email. If you cannot track your order status, please contact us. We will be happy to assist you.


How much are the delivery charges?

From €49.00 there is no charge for delivering your goods. Up to this amount you pay €4.95 per order.


What countries does WMF deliver to?

We currently deliver to the following countries:

  • Germany
  • Austria



  • 78266 Büsingen am Hochrhein
  • 27498 Helgoland
  • 87491 Jungholz
  • 87567 Riezlern 
  • 87568 Hirschegg
  • 87569 Mittelberg

Please note that we no longer deliver to UK